Take the community feedback survey now.

Tahir Naveed
Feb 14, 2020
  56
(0 votes)

Using Microsoft cognitive services to improve content sentiments

In this blog post, I will describe how we have utilised Microsoft cognitive services (Text Analytics API) to analyse content before a content author publishes it so it can be rewritten in a more positive tone. The Text Analytics API uses a machine learning classification algorithm to generate a sentiment score between 0 and 1. Scores closer to 1 indicate positive sentiment, while scores closer to 0 indicate negative sentiment.

Content author will be encourged to rewrite content if a score closer to zero is returned - the idea is to make sure our content conveys the message in a postive manner.

A working example can be seen below and all the code is in github.

The basic steps are as follows

  1. Create a Microsoft azure account and subscribe to Microsoft cognitive services. You will need the end point and a key. A detail documentation can be found here
  2. Create a plugin (button) in tinymce
    1. The button when clicked will call a server side web api and pass the tinymce content alongwith via an ajax call.
  3. Create a server side web api controller to process content
    1. This controller will receive the content from tinymce and will call microsoft cognitive services to analyse sentiments of the content

Visual studio solution architecture:

  1. Use visual studio extension to create basic episerver alloy vinealla website.
  2. Install the following nuget packages
    1. install-package Microsoft.AspNet.WebApi
      1. You will need to configure some basic routes ( see the working example)
    2. install-package Microsoft.Azure.CognitiveServices.Language.TextAnalytics
      1. You will need to configure Cognitive services in Azure portal and then copy/paste the key in the sample

Once it is configured, the backend code is all setup.

For front end code, I have utilised yomen TinyMCE Plugin Generator to generate a tinymce plugin. More documentation can found here. Simple code to add a button to tinymce editor which when clicked will made an ajax call to backend web api and show the result to end use.

(Please note the code share is a basic example of making it all work together and it is not production ready code)

Feb 14, 2020

Comments

Please login to comment.
Latest blogs
A day in the life of an Optimizely OMVP - Opticon London 2025

This installment of a day in the life of an Optimizely OMVP gives an in-depth coverage of my trip down to London to attend Opticon London 2025 held...

Graham Carr | Oct 2, 2025

Optimizely Web Experimentation Using Real-Time Segments: A Step-by-Step Guide

  Introduction Personalization has become de facto standard for any digital channel to improve the user's engagement KPI’s.  Personalization uses...

Ratish | Oct 1, 2025 |

Trigger DXP Warmup Locally to Catch Bugs & Performance Issues Early

Here’s our documentation on warmup in DXP : 🔗 https://docs.developers.optimizely.com/digital-experience-platform/docs/warming-up-sites What I didn...

dada | Sep 29, 2025

Creating Opal Tools for Stott Robots Handler

This summer, the Netcel Development team and I took part in Optimizely’s Opal Hackathon. The challenge from Optimizely was to extend Opal’s abiliti...

Mark Stott | Sep 28, 2025

Integrating Commerce Search v3 (Vertex AI) with Optimizely Configured Commerce

Introduction This blog provides a technical guide for integrating Commerce Search v3, which leverages Google Cloud's Vertex AI Search, into an...

Vaibhav | Sep 27, 2025

A day in the life of an Optimizely MVP - Opti Graph Extensions add-on v1.0.0 released

I am pleased to announce that the official v1.0.0 of the Opti Graph Extensions add-on has now been released and is generally available. Refer to my...

Graham Carr | Sep 25, 2025