Key Rotation on Episerver Find

We at Episerver consider continuous security and data protection a core responsibility. In a dedicated effort to protect the data of our customers and our customers’ customers, we work diligently to monitor and test our products, services and offerings for any potential security threats. Our aim is to ensure your confidence in the security of our solutions, so you can continue to deliver seamless and secure experiences for your customers without worry.  As such, we are releasing a new process and protocol specific to Episerver Find customers which will require a regular cadence of rotating authentication keys on an annual basis.

In order to adhere to this new process, customers on the Digital Experience Platform need do nothing – your environments will be automatically updated periodically with new keys. If you are connecting to your indices from elsewhere using a direct connection string, or if you are a managed services customer or an on-premise customer, please reach out to Technical Support Services at support@episerver.com in order to initiate your key rotation.

We will require that all existing Find keys are rotated within the next 90 days, or by May 3, 2020. On or before that date, all existing Find keys will be disabled, which will negatively impact your site if you have not rotated your keys before then.

After that period, we will require that all Find keys are rotated annually.

Should you have any questions or concerns, please do not hesitate to contact us at security@episerver.com or your local support representative.