Five New Optimizely Certifications are Here! Validate your expertise and advance your career with our latest certification exams. Click here to find out more

AI OnAI Off

Restart Site causes Server Error

Vote:
 

Hi,

trying to install add-on.

After the add-in is installed i get the "restart site" button. I click on it and I get a blank modal box saying "Server Error" at the top of the window.

What can be the cause and how to fix?

thanks

/P

#89315
Aug 13, 2014 10:54
Henrik Fransas
Henrik Fransas
Vote:
 

What does the logfiles say?

#89316
Aug 13, 2014 11:00
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.