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Cannot replace uploaded media

Magnus Kjellander
Magnus Kjellander
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Hi,

We have a CMS + Commerce 9 solution. When in the commerce catalog we are trying to replace a .pdf-file in the file manager. The dialog "Replace file" shows up as it should but when I click upload i get status "Failed". Nothing is showing in the logs about the failure so I have no clue why it fails.

Any ideas??

#171594
Nov 11, 2016 14:14
John McKillip
John McKillip
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Hi Magnus,
Is the pdf a large file? It could be that you need to update the web.config to allow for larger file sizes. See this thread for the details: http://world.episerver.com/forum/developer-forum/Developer-to-developer/Thread-Container/2016/3/upload-file-limit-in-episerver/

Hope this helps!

-John

#171607
Nov 11, 2016 22:46
Quan Mai
Quan Mai
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Hi

When you hover the mouse over the Failed error message, you will be able to see the detail of the error in a pop up. What is in there?

#171617
Nov 13, 2016 19:22
Aria Zanganeh
Aria Zanganeh
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Another way is I'm using is Chrome Developer Console and the error message in there usually tells you what is wrong.

#171622
Nov 14, 2016 1:40
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