Social Reach NullReferenceException on send

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Social Reach NullReferenceException on send

Ashkan Sirous

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I've just installed the nuget package for EPiServer.Social (v2.2.2) on my local episerver installation (episerver.cms 10.3.2). Then in social reach tab> settings, I've added a facebook channel and authorized it and then I've created a message. Everything worked fine, but then when I went to overview tab I saw that the message has failed.

Any Idea why get_SiteUrl throws exception?

Do I need to set any configuration in web config?

Do I need to set anything for workflows on Episerver 10?

This is the log:

2017-02-13 13:24:48,590 [16] ERROR EPiServer.Social.MessageBusiness: Error while executing to send social messages
System.NullReferenceException: Object reference not set to an instance of an object.
at EPiServer.Social.Configuration.SettingsElement.get_SiteUrl()
at EPiServer.Social.Helpers.UrlUtil.MakeAbsoluteUrl(String url)
at EPiServer.Social.Helpers.UrlUtil.ConvertToExternalUrl(String internalUrl)
at EPiServer.Social.Providers.FacebookProvider.Send(SocialMessageDto socialMessage)
at EPiServer.Social.MessageBusiness.<>c__DisplayClass15_0.b__0()
System.NullReferenceException: Object reference not set to an instance of an object.
at EPiServer.Social.Configuration.SettingsElement.get_SiteUrl()
at EPiServer.Social.Helpers.UrlUtil.MakeAbsoluteUrl(String url)
at EPiServer.Social.Helpers.UrlUtil.ConvertToExternalUrl(String internalUrl)
at EPiServer.Social.Providers.FacebookProvider.Send(SocialMessageDto socialMessage)
at EPiServer.Social.MessageBusiness.<>c__DisplayClass15_0.b__0()

#175136

Edited, Feb 13, 2017 18:20

Arild Henrichsen

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My guess (untested): You probably won't get Social Reach to successfully share to Facebook if the article is on localhost or another non-public URL.

#175139

Feb 13, 2017 23:52

Thach

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Yes, I think Facebook cannot get the localhost/xyz/abc link on your machine.

There is a warning box on top of Social Reach panel to remind about it.

#175144

Feb 14, 2017 4:02

Ashkan Sirous

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Thanks guys

#175152

Feb 14, 2017 8:56

error This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.